Search:  Advanced Search
Working Hours:
Moday - Friday: 09:00 - 17:00
Phone: 91 40 40307500
Fax: 91 40 27863956
RETURNS POLICY INFORMATION
Following is the guidelines for returning the goods.

1. Every package should be examined immediately on receipt and any damage or shortage that has occurred during the transit should be claimed from the carriers. This should be informed to the transporter right away. We can help you in getting the damage value from the shipper.
2. Manufacturing defects or shortage goods occurred from the suppliers side may be informed to the General Manager - OM Books Distribution and upon a written authorization is given, the goods can be returned. This should be done within 10 working days from the date of receiving the consignment. An appropriate step will be taken to do the necessary. To complete the process quickly, we desire to have the invoice number.
3. Products will not be exchanged or refunded under any circumstances due to wrong and oversight ordering.
For further information you are most welcome to contact, General Manager, OM Books Distribution on +91 40 40307500 during business hours (Monday - Friday, 0900 to 1700 hrs)

All returns must be shipped to

OM Books Distribution
Logos Bhavan,
Medchal Road, Jeedimetla Village,
Secunderabad:500055

Customer satisfaction is important to us. If you have any questions regarding our policy or have special circumstances, please contact us via trade@ombooks.org before placing the order.